Service
Account
Pay & Ship
After-sale Service
Member Center
Self-service Tool
User Notes
• How I make parcel claim?
1. Download below form .
/upload/file/20150828/20150828175593269326.xls
2. File a claim request in 3 receipt parcel days . Sorry overdue response will be not accepted.
http://www.bbjtao.com/User/MyRequest/index
Choose Order Consulting . then attach your filled form .
3. Take and submit pictures of problem goods if needed.
We will deal with in 24H soon .
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Parcel claims
