Service
Account
Pay & Ship
After-sale Service
Member Center
Self-service Tool
User Notes
• Get tracking number after seller ship
· Why I need to fill the tracking number after
seller ship?
To ensure we accurate and timely receipt of self-purchased goods, you also need to submit tracking numbers after seller ship.
Only fill in the correct tracking number, BBJ can receive, check, storage your self-buy items.
If no tracking number or wrong tracking number, BBJ will not check your self-buy items parcel.
Tips : If you don’t make self-buy order yet , but your items come to our warehouse . please submit a list of self-purchased items as soon as possible . Overdue we will not deal with it .
· How to get tracking number after seller ship ?
Taobao website :
1. Log in taobao , check purchase items . Click “ 查看物流” .
2. Get shipping way and tracking number here :
Other site, if you don’t know how to track, please contact our customer service .